Frequently Asked Questions
Everything you need to know about your Nike Strength equipment.
What is the standard shipping time for heavy equipment?
Orders for heavy gear like racks and plates typically process within 2-3 business days. Delivery times vary by region but generally arrive within 5-10 business days via specialized freight or ground carriers.
What is your return policy for Nike Strength products?
We offer a 30-day return policy for most items in their original packaging. Please note that due to the weight and size of strength equipment, return shipping fees may apply unless the product is defective.
Do you offer professional installation services?
Currently, we provide detailed digital assembly guides and all necessary hardware for our racks and benches. Professional third-party installation services are not directly provided but are recommended for complex home gym setups.
Are the weights and bars covered by a warranty?
Yes, our equipment is built to last. We offer a limited warranty covering manufacturing defects on bars, plates, and racks. Warranty duration varies by product category; please refer to the specific product page for details.
Can I track my freight shipment?
Once your order leaves our warehouse, you will receive a confirmation email with a tracking link. For large freight orders, the carrier will contact you directly to schedule a delivery window.
What payment methods do you accept?
We accept all major credit cards, PayPal, and flexible financing options through Klarna or Affirm to help you build your dream gym over time.